Refund policy

Returns & refunds

Sunday’s Best offers made-to-order products and ready-made items from selected guest brands. The return terms below depend on the type of item you purchased. For help, email info@thebayeditmagazine.com with your order number.

Ready-made guest-brand items: 30-day returns

You may request a return for an eligible ready-made guest-brand item within 30 calendar days of delivery. Items must be unused, unworn, unwashed, and in their original condition with original tags and packaging. Hosiery and other hygiene-sensitive items must be unworn and unopened.

Approved eligible returns have no return-label fee and no restocking fee. Contact us before sending anything back. We will review your request, arrange the return with the supplier, and provide the appropriate label and instructions. Different brands may require separate return packages. Please use the return address we provide, rather than an address on the original package.

If a supplier declines or cancels a return, Sunday’s Best will review the request and contact you about the outcome. A supplier’s decision does not limit any mandatory consumer rights.

Made-to-order & personalized products

Products identified as made to order or personalized are produced for your order. Except where applicable law requires otherwise, we do not accept returns or exchanges for a change of mind, an incorrectly selected size or color, or personalization approved by the customer. Please check the size chart, color selection, and personalization before ordering. This restriction does not apply to a confirmed defect, damage, misprint, or incorrect item.

Damaged, defective, or incorrect items

If any item arrives damaged, defective, misprinted, or different from what you ordered, email us promptly. Please contact us within 14 calendar days of delivery so we have time to review the issue with the fulfillment partner. Include your order number and clear photos of the item, the issue, and relevant packaging or size label. This reporting request does not shorten the 30-day window for eligible ready-made returns or limit your rights under applicable law.

We will review the issue and arrange an appropriate replacement or refund for a confirmed problem. Do not ship anything back until we provide return instructions.

Cancellations & changes

Contact us immediately if you need to change or cancel an order. We will check with the fulfillment partner, but changes may no longer be possible once production, packing, or dispatch has begun.

Approved refunds

For an approved ready-made return, the refund is processed after the supplier receives and processes the return. Refunds are sent to the original payment method. Your bank or payment provider may require additional processing time. If an order includes products from different fulfillment partners, returns and refunds may be processed separately.